Institutional Procurement & Government Supply Solutions
NEOS Facility Management Pvt Ltd supports government departments, PSUs, educational institutions and organizations with institutional procurement, GeM-based sourcing, customized supplies, printing, technical products and project-oriented execution.
Operational Scale & Delivery
Institutional Procurement, Government Supplies& Project Support
Incorporated on January 27, 2021 (CIN: U72200WB2021PTC242805), NEOS Facility Management Private Limited operates as a structured institutional procurement and supply partner serving government departments, PSUs, educational institutions, and organizations across India.
Note: The term 'Facility Management' forms part of the company's registered legal name. The company's current business focus is institutional procurement, government supplies, and project support.
Institutional Supply Standards
Institutional buyers and procuring authorities require strict commercial transparency, audited tax compliance, and verifiable delivery records.
- ✓GeM Primary Seller: Participating in procurement through applicable GeM portal procedures
- ✓Startup India (DPIIT): DPIIT Recognized Startup (Certificate DIPP74729)
- ✓ISO 9001:2015 Certified: Standardized QMS for procurement and delivery coordination
- ✓Statutory Compliance: Applicable statutory registrations (EPFO, ESIC & GST) maintained in accordance with law
Sourcing, Supply & Project Execution Verticals
Turnkey bulk procurement, GeM tender fulfillment, educational campus fit-outs, high-security printing, and technical equipment coordination.
Institutional Sourcing & Bulk Procurement
Direct OEM sourcing, specification matching, bulk orders & multi-location delivery
Turnkey institutional procurement connecting organizational buyers directly with certified manufacturers. We handle technical specification matching, competitive batch pricing, quality validation, and coordinated freight delivery for bulk institutional requirements.
Government & GeM Supply Execution
Order fulfillment and supply execution through applicable GeM and public procurement procedures
Execution of supply orders awarded through applicable Government e-Marketplace (GeM) procedures, electronic bids, and public sector tenders. Operating in accordance with applicable procurement procedures, contract specifications, and milestone transparency.
Campus & Educational Infrastructure Supplies
Smart interactive flat panels (110"), dual desks, laboratory fit-outs & student living kits
End-to-end supply and installation of modern educational infrastructure. From ultra-HD interactive touchscreen smart panels and ergonomic classroom dual desks to residential hostel living kits and laboratory apparatus for central schools and universities.
Printing, Custom Uniforms & Specialized Consumables
Official examination answer booklets, cadet uniforms, high-security printing & custom fabrication
High-volume confidential printing and customized institutional supplies. We deliver secure examination answer booklets, identity cards, customized registers, official stationery, and tailored defense cadet uniforms with precise embroidery and durable textile specifications.
Technical Products & Service Support Coordination
Commercial AC/HVAC, RO purification systems, CCTV surveillance & municipal machinery with AMC support
Procurement and post-sale service coordination for critical institutional equipment. We supply commercial HVAC systems, centralized reverse osmosis (RO) drinking plants, CCTV security cameras, and specialized high-pressure municipal machinery backed by scheduled preventive maintenance coordination.
The NEOS 8-Stage Execution Framework
From initial requirement analysis to after-sales warranty and AMC coordination, every institutional order follows a disciplined, document-backed execution pipeline.
Understand
Requirement Analysis & Specification Review
Detailed review of contract parameters, technical specifications, and delivery constraints before executing supplies.
Plan
Procurement Scheduling & Delivery Logistics
Structuring factory production schedules, batch dispatch timelines, freight logistics milestones, and buffer inventory planning.
Source
Direct OEM & Sourcing Coordination
Leveraging an active network of 380+ verified manufacturers, authorized distributors, and specialized fabrication partners.
Validate
Quality Inspection & Commercial Validation
Rigorous pre-delivery quality checks against contract specifications, BIS standards, and commercial transparency.
Execute
Procurement, Freight Dispatch & Handover
Safe handling, palletized freight transit, on-site unboxing, technical mounting, or scheduled physical institutional delivery.
Document
Invoicing, Challans & Audit Trail Archiving
Creating full statutory and operational documentation ensuring zero-liability and transparent institutional records.
Close
Acceptance, Commissioning & Handover
Formal institutional handover, operational testing, user orientation, and official Consignee Receipt and Acceptance (CRAC).
Support
Post-Delivery Warranty & AMC Coordination
Dedicated post-order support, scheduled preventive maintenance, OEM warranty fulfillment, and responsive service coordination.
Operations, Managed with Precision & Control
NEOS combines field execution with centralized operational control. Our internal operations platform coordinates orders, client records, role-based workflows, service complaints, document attachments, and activity logs — giving our teams a structured, accountable foundation for every project.
Technology is not our product — it is what empowers us to deliver flawlessly.
Every contract is executed with structured accountability, instant audit-readiness, and SLA enforcement.
Centralized Order & Contract Tracking
Every purchase order, supply contract, and delivery schedule is indexed with real-time status progression from PO acceptance to final delivery sign-off.
Institutional Account Management
Structured directory of 180+ institutional accounts, consignee locations, contact personnel, and multi-unit delivery hierarchies.
Role-Based Access & Process Security
Strict role-based permissions ensuring sourcing coordinators, logistics staff, and finance executives interact only with authorized workflows.
Complaints & Service Issue Resolution
Centralized service issue logging, escalation tracking, and technician dispatch with resolution timestamps and root-cause logging.
Document Vault & Audit Trail
Every tax invoice, delivery challan, warranty card, and user action is permanently logged in a timestamped operational audit trail.
Status-Based Workflow Monitoring
Real-time operational dashboards mapping active procurements, pending deliveries, warranty schedules, and supply dispatches.
Multi-Category Sourcing & Institutional Delivery
Direct manufacturer supply lines across IT computing, 110-inch interactive touch panels, classroom dual desks, hostel living kits, and defense cadet uniforms.
Enterprise Computing & Workstations
Enterprise-grade desktop computers, All-in-One (AIO) PCs, server racks, and data storage systems sourced directly from authorized OEM channels (Acer, HP, Lenovo).
Smart Classroom Displays & Audio-Visual Systems
Interactive flat panels, digital podiums, and professional conference audio-visual systems for research briefings, institutional auditoriums, and smart classrooms.
Classroom Desks & Institutional Furniture
Heavy-duty ergonomic dual student desks, teacher podiums, laboratory benches, and library shelving engineered for high-traffic academic institutions.
Hostel Living & Residential Camp Supplies
High-resilience PU foam mattresses, folding camp cots, heavy-duty bedsheets, and living accessories for student hostels and defense transit camps.
Defense Cadet Uniforms, Kits & Ceremonial Supplies
Precision-tailored defense cadet combat uniforms, ceremonial accoutrements, leather belts, berets, and ceremonial drill equipment for NCC directorates and battalions.
Specialized Municipal Machinery & Environmental Systems
Commercial-grade sewerage jetting systems, industrial vacuum cleaners, pressure washers, and commercial RO water purification plants.
Delivered. Supported. Resolved.
Your relationship with NEOS doesn't end at delivery. Need assistance with a delivered order, installation, warranty, service, or product issue? Raise a complaint and our team will record, track, and coordinate the resolution.
Raise Complaint
Existing customer or consignee submits the issue with Order / PO / Contract / GeM reference, item details, and nature of defect.
Complaint Logged
Central operations logs the ticket into internal management system with a verifiable timestamp.
Team Reviews
Operations desk verifies contract specifications, delivery challans, and OEM warranty coverage.
Action & Coordination
Field technician dispatched, replacement parts scheduled, or OEM service center escalation initiated.
Resolution & Closure
Physical rectification completed, client acceptance verified, and permanent resolution record logged.
Post-sale support is part of our delivery commitment.
We maintain a structured process for receiving customer complaints, coordinating corrective action, and following issues through to verified closure. Our technology-enabled complaint tracking coordinates technician dispatch, OEM warranty fulfillment, and resolution logging across all institutional accounts.
Flagship Contracts & Execution Case Studies
Verified execution highlights across defense directorates, apex medical research councils, residential central schools, and cantonment engineering departments.
Statewide Specialized Instructor & Operations Manpower Deployment
- ₹1.01 Crore contract value
- Specialized Ground Control Instructors (GCI)
- Applicable statutory EPF & ESIC adherence
- Real-time operational attendance tracking
Technical Aviation Infrastructure & Institutional Equipment Procurement
- ₹67.68 Lakhs total contract volume
- Precision aviation training equipment
- Direct OEM coordination & QA inspections
- Structured documentation & warranty support
Turnkey Residential School Campus Procurement & Fit-Out
- ₹59.99 Lakhs turnkey contract
- Multi-campus regional delivery across Odisha
- Classroom furniture, hostel living & IT hardware
- Complete warranty and asset documentation
Specialized Municipal Sewerage Jetting Machinery & Commissioning
- ₹11.15 Lakhs specialized equipment supply
- KAM AVIDA Kambore jetting machinery
- On-site military engineer training & handover
- Comprehensive equipment warranty documentation
Selected Organizations Served Across Sectors
Proven delivery capability across Defense Establishments, Central Government Research Councils, Autonomous Central Schools, and Public Utilities.
Defense, Armed Forces & Paramilitary
High-security procurement, defense supplies, uniforms & cantonment equipment
NEOS provides specialized institutional supplies, cadet uniforms and gear, specialized training aids (Ground Control Instructors - GCI coordination), transit logistics, and cantonment municipal machinery for military and paramilitary establishments with strict background verification and security protocol compliance.
- •NCC Directorate West Bengal & Sikkim
- •Indian Navy (CO 1 & 2 Bengal Naval Units, INS Sagardhwani)
- •HQ Commander Works Engineer (FW Kolkata - MES)
- •Eastern Command HQ Fort William Formations
Central Government & Premier Research Councils
Precision HVAC, smart interactive labs & compliant institutional procurement
Supporting national scientific laboratories, regulatory authorities, and educational institutions with precision climate control, interactive touch briefing suites, specialized lab consumables, and GeM portal order fulfillment.
- •Indian Council of Medical Research (ICMR)
- •Indian Institute of Technology (IIT Kharagpur)
- •Food Safety and Standards Authority of India (FSSAI)
- •CSIR - Central Glass and Ceramic Research Institute (CGCRI)
Educational Institutions & Central School Networks
Turnkey campus procurement, classroom furniture & smart classroom digitization
Comprehensive infrastructure and product supply support for Kendriya Vidyalayas and Eklavya Model Residential Schools, covering classroom dual desks, hostel bedding kits, laboratory apparatus, smart interactive displays, and confidential printing.
- •Kendriya Vidyalaya Sangathan (KV Fort William, Command Hospital, Kanchrapara)
- •Eklavya Model Residential Schools (EMRS Odisha Network)
- •Institute of Hotel Management (IHM Kolkata)
Aviation, Maritime & Public Utilities
Commercial institutional supplies, health station equipment & operational logistics
Providing specialized institutional supplies, safety equipment, health station infrastructure, and operational support to civil aviation authorities, maritime shipping departments, and regional public utilities.
- •Airports Authority of India (AAI)
- •Mercantile Marine Department (MMD, Marine House)
- •Department of Posts (Yogayog Bhawan)
- •Doordarshan Kendra Kolkata & BEML
Connect with NEOS Corporate Operations
Official communications desk for institutional verification, customer complaints, existing order tracking, private-sector commercial enquiries, and career opportunities.
NEOS Corporate Desk
Kolkata HeadquartersOperating under the jurisdiction of Registrar of Companies (ROC Kolkata), Ministry of Corporate Affairs, Government of India.
1st Floor, 5/2/H/25 Bhukailash Road, Khiddirpore, Kolkata, West Bengal 700023, India
CIN: U72200WB2021PTC242805 | GSTIN: 19AAHCN4014D1ZR